Smart Nation and Digital Government Industry Briefing 2020: Reshaping Government Operating System
This year, Singapore will be spending an estimated S$3.5 billion on infocomm technology (ICT) projects to accelerate digitalisation and support businesses recovering from the impact of COVID-19. While the ICT procurement and digitalisation roadmap is usually announced at the annual Smart Nation and Digital Government Industry Briefing (IB), this year’s IB is going digital in light of the pandemic.
Here is an overview of the Government’s five key areas of projected spending:
Development of new tech tools to respond to COVID-19;
Development of citizen- and business-centric digital services;
Development of ICT systems on cloud;
Modernisation of government ICT infrastructure; and
Use of data analytics, artificial intelligence (AI) and sensors within the public sector
Read more about each focus area in our multimedia features below.
More opportunities for businesses: 80% of infocomm technology contracts open to SMEs
Doubling down on cloud to deliver better government services
More users pleased with user-friendly government digital services, says poll
A series of webinars centred on the theme of Re-Engineering the Government OS was organised in conjunction with the online campaign. If you have missed them, click to watch what was discussed at each webinar.
Smart Nation – In Conversation: Partnering Industry to Re-Engineer the Government’s OS
Since the launch of Singapore’s Smart Nation initiative in 2014, the Government has embarked on a journey to re-engineer itself by deepening tech capabilities, modernising digital infrastructure, enhancing service delivery and driving co-creation, in order to deliver a more seamless and pleasant digital service experience for citizens and businesses.
In this webinar held on 15 July 2020, we discussed
How the Government is “upgrading” and “updating” its “Operating System” – the digital interface between users and Government services – to serve citizens and businesses better;
Singapore’s Smart Nation digitalisation journey and how it has shaped business models in the current climate;
Government’s key tech development priorities and challenges;
Five broad areas of ICT opportunities in FY 2020; and
Role of industry in building a Smart Nation and Digital Government
Speakers:
Dr Janil Puthucheary, Senior Minister of State, Ministry of Communications and Information and Ministry of Transport, and Minister-in-charge of GovTech
Mr Kok Ping Soon, Chief Executive, GovTech
Mr Wong Wai Meng, Chairman, SGTech
Moderator: Mr Lau Shih Hor, Honorary Secretary & Chairman, Smart Nation Chapter, SGTech
Taking a Citizen-Centric Approach to Tech Development
Singapore believes in taking a user-centric approach to developing tech solutions that will enable faster and smoother delivery of government services for citizens.
In this webinar held on 17 June 2020, we discussed:
Recent projects such as Moments of Life;
How service journeys are helping Government tech teams develop citizen-centric digital services; and
How industry partners can co-create citizen-centric projects with GovTech
Speakers:
Mr Simon Ang, Assistant Director, Moments of Life, GovTech
Mr Gordon Heap, 1st Vice Chairman of Smart Nation Chapter, SGTech
Moderator: Mr Ivan Chang, Co-opted Councillor, SGTech
Strengthening Capabilities with Cloud
Maximising the use of commercial cloud is key to driving digital transformation in the public sector. Moving to the cloud allows the Government to deliver quality digital services for citizens and businesses.
In this webinar held on 26 June 2020, we discussed:
How industry and the Government can collaborate to ramp up capabilities in Agile and Cloud
The public sector’s plans to enhance its competency to deploy and use Cloud
How the public sector will tap on the commercial cloud to drive digital transformation
Speakers:
Mr Choong Keng Leong, Director, Managed Hosting Infrastructure, GovTech
Mr Gunasekharan Chellappan, 2nd Vice Chairman of Cloud & Data Chapter, SGTech
Moderator: Mr Ivan Chang, Co-opted Councillor, SGTech
Developing Artificial Intelligence and Sensors Capabilities
Artificial intelligence, sensors and data science will be a new strategic push for the Government and a game-changer in the way services are delivered to citizens. Of particular interest are the various key sectors announced in the National AI Strategy such as education, logistics, health, security and public services.
In this webinar held on 1 July 2020, we discussed:
Singapore’s National AI Strategy and Smart Nation Sensor Platform
An update on upcoming AI and sensor platform projects
Speakers:
Mr Huang Juejing, Senior Assistant Director, National AI Office, SNDGO
Mr Chong Jia Yi, Distinguished Engineer, GovTech
Mr Foo Tee Meng, AI & HPC Chapter EXCO Member, SGTech
Moderator: Mr Ivan Chang, Co-opted Councillor, SGTech
Harnessing the Opportunities of Digital Technologies for Businesses and Workers
In this webinar held on 23 June 2020 by the Singapore Business Federation Sustainable Employment Programme Office and the UN Global Compact Network Singapore, Mr Daniel Chan, GovTech's Director (Moments of Life Business), discussed how businesses can harness digital technology in these changing times.
Note: A recording of this webinar is not available